Terms of Service

Version of 2026-10-07

1. Parties and subject

These terms govern the relationship between the individual entrepreneur whose details are published on the “Contacts” page (the “Provider”, “we”) and the person who registered in the console or ordered services (the “Client”, “you”). The subject is the services listed in the catalog on the site (DevOps and infrastructure support, AI assistant integration, other agreed work) and use of the console. The Provider’s details are on the “Contacts” page.

2. Orders and agreement

1. A service is delivered on a written order (e-mail or console) that fixes scope, deliverables, timelines and price.
2. Anything not listed in the order is not part of the service and is agreed separately.
3. The Provider may decline an order without giving reasons before confirming it.

3. Prepaid balance

1. The Client may top up the organization’s balance with amounts from the catalog. The balance is a prepayment for the Provider’s services; it is not e-money, a deposit or a payment instrument, is non-transferable and bears no interest.
2. The balance is charged only against a confirmed order; every charge is shown in the console’s operations history.
3. The unused remainder is refunded under the “Refunds and cancellation” document.

4. Console and accounts

1. The Client is responsible for safeguarding credentials and for actions taken under their account, including actions of automated agents they connect.
2. Agent permissions (budget, lifetime, allowed operations) are set by the Client; the Provider executes agent requests only within those limits.
3. Using the console or resources for unlawful activity, spam, attacks on third parties, cryptocurrency mining without written consent, or other actions violating infrastructure providers’ rules is prohibited. On violation the Provider may suspend access and resources.

5. Access to Client systems

The Client grants only the access required for the order and may revoke it at any time. The Provider does not change production systems without separate written agreement and does not keep the Client’s credentials longer than needed to complete the order.

6. Liability

1. The Provider is responsible for service quality within the scope fixed in the order. Recovery-time, availability and other SLA guarantees are provided only when expressly set out in a separate contract.
2. The Provider’s liability is limited to the amount paid by the Client for the relevant order. The Provider is not liable for lost profit or indirect damages.
3. The Provider is not responsible for third-party providers (clouds, payment systems, model vendors) unless their failure was caused by the Provider.

7. Experimental services

Services marked “pilot”, “beta” or “experimental” are provided “as is”, without availability or data-retention guarantees unless agreed in writing. The Provider may end a pilot with notice.

8. Personal data

Processing of personal data is described in the “Privacy Policy”.

9. Changes and termination

1. The Provider may change these terms; the new version is published on the site with a date. Confirmed orders keep the version in force at confirmation.
2. The Client may stop using the console at any time; the remaining balance is refunded under the refund policy.

10. Governing law and disputes

The law of Georgia applies. The parties seek to resolve disputes by negotiation; a claim is sent to the support e-mail and answered within 10 business days. Failing agreement, the dispute goes to the competent court at the Provider’s registered seat, unless mandatory law of the Client’s country provides otherwise.

11. Contacts

E-mail and company details are on the “Contacts” page.